For many people, the process of understanding and accessing support through My Aged Care, can be daunting and confusing, which has prompted some much-needed change! The My Aged Care website has recently undergone a transformation, ushering in a more user-friendly format and layout, with updates to support part of a range of Aged Care reforms being introduced in Australia.
At Home Care Assistance, we thrive on optimising the ageing in place experience and want you to get the most out of My Aged Care moving forward. Here are some valuable tips on how to navigate your way to support.
Accessing aged care services has just become easier. Whatever your situation, specific needs or cultural background, My Aged Care has all levels of aged care services and support covered, from short term help around the house, to advanced residential care support. The home page even has a great introductory video on how My Aged Care can help you – a much simpler way to learn without the need for endless scrolling.
There are 4 key steps to getting the support you need through My Aged Care:
- Learning about different types of care, whether it is in home care services or aged care facilities
- Getting assessed to understand your eligibility for services
- How to find a provider once you have had your assessment
- And finally, managing your services once they are in place.
The website now makes it easier to choose which step in the process is right for you. Because everyone’s aged care services journey is unique, at Home Care Assistance, we have been helping people through every step of the process for years. We love how My Aged Care now repeats each of the key steps throughout the website, to make the entry point even simpler. In addition, you also have the option to create your own personalised guide to help navigate the steps and assess what is needed next.
In addition to improvements in access and information through the My Aged Care website, the government is engaging users to share their inputs on a range of projects being delivered as part of new and ongoing aged care reforms. To make this possible, they have developed a new Ageing and Aged Care Engagement Hub in response to some of the recommendations that came out of the Royal Commission in Aged Care. Anyone involved in aged care at any level, be it families, aged care workers, providers and peak bodies, are all invited to get involved through the Hub to help drive change in aged care in Australia.
Home Care Assistance is thrilled to see a focus on improvements such as empowerment for older Australians as a key reform, as this is also pivotal to our approach in supporting people who live independently at home. You can register your interest to receive updates and advice on Ageing and Aged Care or jump straight into surveys and current activities to help deliver on the aged care reforms, all at the click of a button.
It has never been easier to find the information, have your say, or access the aged care services you need, than it is today. We love knowing that more Australians will be able to enjoy the benefits of My Aged Care and live a full, independent life in the comfort of their own homes. Whilst we think these digital assets are a great step forward, we also still love to do things the old-fashioned way too. Our dedicated team is here to support you and will happily come to your home and get you on your aged care journey, putting you firmly in the driving seat. Anything that makes it easier to live well while aging in place, is great in our book!
Join Our Newsletter
Our Latest News
As a leading age care provider, Home Care Assistance offers tailored in-home care services for older Australians, enabling them to live happier and healthier lives in the comfort of their own homes.
We offer private and government subsidised Care Packages and have office locations that are a registered NDIS provider. Our Care Workers undergo extensive training in order to deliver unmatched in-home aged care services where people can continue ageing in place. We are proud ambassadors of the My Aged Care government funded aged care program, enabling Australians to successfully navigate the process and gain approval for in-home care support packages. Home Care Assistance offers hourly care, specialised care, Alzheimer’s and Dementia care, hospital to home care, and 24 hour in home care.