Home Care Assistance

I Know Someone Who Needs Care

  • Hourly Care
  • 24 Hour Care
  • Hospital to Home
  • Specialised Care

Taking on the carer role for your own ageing loved ones

Watching a parent or spouse age can be difficult and transitioning into a caregiving role presents many of its own unique challenges. Seeking the right support for yourself can make all the difference to you and your loved ones.

When is the right time for home care?

It is not always easy to determine exactly when an ageing loved one needs further support. Care needs, following an injury or sudden change can be obvious, but sometimes the indicators are quite subtle. Things like changes in eating habits, memory loss, changes to energy levels or difficulty in taking part in day to day activities can all be signs that extra assistance could help someone live an easier and more fulfilled life.  If you’ve noticed any changes in behaviour or increased frailty in your elderly loved one, get in touch with the team at Home Care Assistance to find out how we can help.

Respecting our ageing loved ones

We all want what is best for our ageing loved ones and making the right choices on their behalf can be challenging. Research shows that 80% of older Australians prefer to age in the comfort of their own home rather than an aged care facility*. We exist to support you and your loved ones with this preference.

For some people, the thought of having Care workers in their home might affect their sense of privacy or independence, resulting in resistance to the idea. At Home Care Assistance, we can support you with strategies to help alleviate any concerns or fears and make the transition to receiving support easier for everyone. 

Home care funding options

You can pay privately for Home Care, but there are also options that are fully or partially government funded such as Home Care Packages, the Commonwealth Home Support Program (CHSP) and Carer Gateway respite.

Paying Privately

The simplest method, and a good option if you need care urgently, you only need care short term, or you simply don’t want to involve Government agencies in assessing your care needs is privately funding care. At Home Care Assistance we have comparable hourly rates to assist you should you choose this path.

Home Care Packages

Government funded and tailored to the individual. They can cover everything from help with gardening and cooking to more complex services requiring a co-ordinated approach such as personal care or wound care. For Aged Care Pensioners, these packages can be fully subsidised, so there is no out of pocket cost.

The Commonwealth Home Support Program (CHSP)

Helps senior Australians access entry-level support services to live independently and safely at home. CHSP works with you to maintain your independence rather than doing things for you. These services are subsidised and generally involve a small contribution from the person utilising the services. CHSP can also be utilised whilst you are waiting for your Home Care Package to be allocated.

Carer Gateway Respite

Provides emergency respite care at short notice if you find you are suddenly unable to give care or support e.g. you are ill or injured. Phone 1800 422 737 to learn more.

How to apply for home care funding

The first step is to call My Aged Care on 1800 200 422 or apply for an assessment online.  

To complete the online assessment, you will need Medicare card details and to nominate the primary contact person for your loved one.  The primary contact will be required for a face-to-face meeting to better understand the support needs. You can find out more about the types of assessments, what happens, and how best to prepare for it here.

What happens once funding is established?

Once your funding is established, be it private or government subsidised our Home Care Assistance team will work alongside you and your loved one to create an individualised plan focused on a full life experience. Find your local team here.

Let us help you

Home Care Assistance can help. Call Your Local Team today for your complimentary in-home assessment.

Find A Local Team

DEDICATED TO AGEING WELL
Great service helpful staff that can't do enough for you and very reasonable fees
Thanks to the team at Home Care Assistance Melbourne team for taking such care and compassion. The team genuinely cares and are there to support our family. Thank you.
I looked long and thoroughly before I selected a care provider for my husband who has dementia. Being with Home Care Assistance for almost a year, has confirmed all my expectations. And more. ... As a carer I feel very supported by David and Meg. They are always available by phone or email, and this means a lot. But perhaps the best quality of their organisation is the high calibre and personalised choice of all the care givers they have provided for us - whether it be someone to spend time with my husband or someone to slash our overgrown yard.I have no hesitation in recommending Home Care Assistance - and, indeed, have already done so.Pamela Payneread more
Best Home Care Agency in South East Melbourne!Friendly ,Reliable, trusting in looking after your loved one.
The carers who looked after my elderly mother were without exception highly motivated, caring and compassionate. Not only was Mum looked after supremely well, she was provided with wonderful... companionship, a level of independence that would have been impossible without the help of her special carers, and a lot of fun. It is difficult to put into words how much this meant to her entire family! Keep up the good work.read more
The most helpful, caring, supportive and flexible team of people to assist with our elderly loved ones. I am so grateful for all you had done for my Mum.... ❤️❤️❤️read more
Really appreciate you guys helping my grandpa. Great service and staff.
Highly recommend the team at Home Care North Coast. Thank you for your attention and care. A+ advice and support.
High quality, unique approach with a customised care plan to promote independence and client satisfaction.
As a former employee of this company working in the office and as a Carer, I cannot recommend this company enough. They genuinely care for their clients and employees. I loved working there with... Jeremy and his staff, but unfortunately had to leave due to relocation. I would not hesitate to recommend HCA Syd East to all clients who are aged and/or with disabilities to engage this service provider for all their vital services to enable you to live and enjoy staying in your own home and to be as independent as possible. Jeremy and his staff really listen to your needs, goals and aspirations and do their very best to match you up with a compatible and suitably qualified Carer. Nothing is too much trouble.read more
Our family has benefited from the excellent support and services from David, Meg and the team at Home Care Assistance North Coast for the past couple of years. I had an extensive list of questions... when we were deciding which provider to go with. David answered promptly, and impressed me with his empathy, accessibility (available after hours, weekends), and ability to tailor a package to meet our particular needs. Add to that the best value for package dollars, and it was an easy decision to go with HCA North Coast. The staff employed by HCA North Coast have been excellent. David was able to source staff who were a good match for my Dad’s personality. As our needs evolved, it was easy to change any aspect of the care provided. I am very happy to recommend Home Care Assistance North Coast, for anyone looking for quality care for their loved one.read more
Home Care Assistance run by Jeremy and Samantha, a lovely couple with a caring attitude and a family themselves. After bringing my Mum to Sydney and needing expert help immediately I found HCA online... and liked their story. As soon as they walked in our door, we knew we were safe. I liked the fact that there was direct contact with the owners and nothing was too much trouble. The carers selected for Mum were perfect for her and very capable. Unfortunately Mum has had to move to a nursing home now but I would happily recommend this wonderful business to anyone with aged care needs.read more
Home Care Assistance are always available to help Mum and Dad. The carers are always lovely and polite. I feel very confident in recommending them to anyone looking for care for their loved ones.
Dave and the team go above and beyond to ensure your loved one receives the best possible care
highly recommend the team at Home Care Newcastle - Thank you again team.
Jeremy is a really good man, he has fantastic family values and cares for everyone. I would definitely recommend Health Care Assistance to help you and your family
So blessed. Such a wonderful team to take care of me, keeping my life simple and enabling the very best I could wish for. Thank you, Meg and Dave!
Home Care Assistance North Coast has really put the CARE back into my aged care experience for my mother.Right from the beginning communication with management (David and Meg) has been excellent... with all of my requests and questions answered patiently, promptly and cheerfully.Due to Home Care Assistance's policy of tender care my mother has had hand massages, foot baths and massages, diversional therapy involving music and art, poetry and encouraging Mum to interact positively.Domestic tasks are attended to cheerfully.Blue ribbon service and red carpet treatment for their valued clients. Highly recommended!read more
I have recommended Home Care Assistance Newcastle to a few friends now. After having a bad experience with another service provider, Kerrie went above and beyond to help my mother, who has dementia,... with new services. Kerrie, Mark and their team are compassionate, professional and genuinely care about their clients.read more
We were very happy with Home Care Assistance's and dealing with staff was a pleasure. Highly recommend.
Great service looking after my nan. Thanks so much guys.

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