Home Care Assistance

Professional and Client Testimonials

Our strength is in our reputation and the voices that support us.
  • Hourly Care
  • 24 Hour Care
  • Hospital to Home
  • Specialised Care

Hear from our families

At Home Care Assistance, we provide a superior level of service to each and every individual we serve. Our 97% client satisfaction rate is unparalleled in our field. We are very proud of our reputation, and the willingness of our families to share their experiences that showcase what makes us the premier provider of in-home care.

What our families have shared with us

Julie & Joe Dakin. Coombabah
Home Care Assistance is the Company we have chosen to help with assistance around the house due to disability and health problems. From first contact, we found the prompt solving of any concerns we had to be such a relief. The company and their staff are caring and efficient providing us with all areas of house maintenance, cleaning, care giving and assistance with the purchase of disability equipment. The company and management are a very hard-working professional organization and I’m sure one of the best on the Gold Coast for quality care of the elderly and people with disabilities. It is comforting to know that our Carer is only a phone call away to be there to assist.
Dr. Patrick Zecha for Albert and Jeanette, Gold Coast

Competent. Compassionate. Responsive. Always accessible. Reliable, Transparent and reasonably priced. These are the main words to describe the people at Home Care Assistance Gold Coast, under the leadership of Michelle. In the myriad of service providers available in the Gold Coast for the aged, it can be overwhelming to choose the right company and people to care for your loved ones who needs assistance.

I researched many care agencies and was drawn to Home Care Assistance Gold Coast initially because of their science-based (or evidenced based) trainings and certifications of their employees.

My elderly and ill parents lived all alone, and my father in particular, needed excellent home care 24/7. Equally important, I needed to rely on, and trust, a reputable agency, especially because I live in the USA and was unable to attend to my father full time 24/7. Home Care Assistance Gold Coast not only met our expectations, but far exceeded them. Their level of care and competency enabled my frail father from needing 2 people to assist him at any given time, to him being independent with only minimal assistance required. Dad was essentially able to be independent in his activities of daily living in a matter of 7 months. That was amazing given that all of the health care professionals at the hospital had no hope for him, and in fact, strongly pushed for dad to be placed in a nursing home. Through Dad’s sheer will and the compassion and competence of Diane and Tina at Home Care Assistance, Dad beat the odds. That, in and of itself, is a miracle. And the peace of mind my parents and I had was priceless. Michelle and her professional team have become like family to all of us. We got to know them very well, and each of them has a heart of gold.

I would not want to wish any loved ones to suffer the way my parents did, but if they are and they need superior home care, I would reach out and secure the services from Home Care Assistance Gold Coast, without reservations.

With eternal gratitude to Michelle. Diane, and Tina

G. M. Smith, Sydney

When my elderly aunt was due to leave hospital after an extended stay this year. I was presented with a challenge as she could no longer live alone in her Gold Coast house and I live interstate. While going direct from hospital to residential aged care was an option, I wanted to give her some time to adjust to this big change and to get ready at home for the move. The hospital doctor agreed to allow my aunt to go home if I could provide night care for her. This is where Home Care Assistance was able to help us. With little notice, they were able to arrange for night care for a month for this transition period until she entered residential aged care. The attention provided each night and good conversations helped my aunt to feel important again and improved her confidence during this difficult period. I especially appreciated getting regular reports from the Carers, with recommendations for home improvements as well. Our Carers provided excellent care, but more importantly they showed that they care. My sincere thanks to Michelle, Sharon and Angela.

Lyn Finnerty

Home Care Assistance in every way ensured that I could meet Mums needs and help me to have time to care for the other myriad of things that go along with caring for someone who is sick. You don’t know how much I needed you. Thank you is not enough. I will recommend you and your staff to any and all that want or need to have someone take care of their loved ones – with all of the glowing words that I can find. Until you walk in the shoes of a caretaker…you can’t fully understand the help that you need. AND when you find it, it is a miracle. My heartfelt and grateful thanks to all of your miracles.

G.L

Home Care Assistance Carers have done a phenomenal job for our family. Mum wanted to stay home, and we just could not manage her care alone due to our work and own families. If it weren’t for Home Care Assistance, it would have been impossible for us to keep Mum at home. She really enjoys the company of her Carer and is living life again. Thank you for all that you have done for us. We would highly recommend Home Care Assistance to anyone who needs high-quality care for an elderly loved one.

John J. McArdle

When Martha arrived, the entire household spirit changed. Martha brought a sensitivity and maturity we had not seen with other Carers. Martha knew that Mum was trying to hold onto her dignity and independence, and she went to great lengths to help Mum do just that. I would tell Martha that Mum was the Boss and she was the General Manager who always made sure that the Boss was safe and well cared for. Martha allowed Mum to live comfortably in her home and die with grace. Words cannot adequately convey the peace that Martha brought to Mum and the family as a whole.

G.P

As a baby boomer, I am part of the generation that’s trying to navigate the waters of aged care. Home Care Assistance has been an invaluable part ensuring my mum receives the highest level of care and support. From transportation to healthcare appointments, to 24/7 supervision and assistance, their staff are both professional and compassionate. I can’t recommend them highly enough.

S.B

I was referred to Home Care Assistance when my Mum was coming home from hospital.  I was out of town and had to organise everything remotely. The staff was extremely helpful and professional. I was incredibly stressed and totally lost but they handled everything from start to finish. One of their care managers went out to the hospital to meet mum the same day, organised with the nurses and doctors to get Mum home safely. What I liked the most was their flexibility and quick action. Mum came home with 24-hour care for the first few days then was able to slowly reduce hours to an appropriate schedule. Highly recommend!

Connie L

Your company is amazing. I found out late Wednesday that Mum was coming home Thursday midday. I called Thursday morning and by 1:00 you guys were ready to support her with someone on a 24-hour-basis. Unbelievable! Mum has been helped with her physical needs, prepared meals, helped in the middle of the night, her laundry and has kept Mum safe. It has been a relief. Family members who didn’t think it necessary for Mum to have any help are now on board – including Mum! Thank You!

Tom Fletcher

I am writing you to express my extreme gratitude with the services that your company has provided my mother over the past month. Without your Carers and their thoroughness in understanding of difficult situations, my mother had a very good chance of not surviving her latest release from hospital. It was your Carer’s critical observations that saved the day. Again, I am thrilled to have your company working with my mother, providing assistance with great personal support and encouragement to brighten her remaining time here.

Cheryl B

I was in a panic and desperate because I knew I would never find a Carer so late on a Friday. But I found Home Care Assistance and couldn’t be happier with their service! The woman they sent to care for my mother was just wonderful and my mother said she was so glad we found someone to care for her.

Gregory J Burkus

I want to thank you and your organisation for the outstanding job that you did caring for my uncle these past couple months. The care enabled my uncle to spend his last months in his home and with his friends from the men’s shed.  My brother and I really appreciate the effort that you made – I think it made a big difference in the quality of my uncle’s life.

Susie M

The 24 – hour care that Home Care Assistance provided our Mum was unparalleled. She had three Carers, each as compassionate, dedicated and hardworking as the next. Each Carer worked eight-hour shifts, which enabled them to stay focused and well rested, and in turn, provide the best care possible.

Ken B

We chose Home Care Assistance because their care managers are extremely personable, caring and responsive. We know we can call them for anything, 24/7. They’ve even managed emergency scheduling requests within an hour.

Jeffrey J. Miller

Bottom-line, your company provided me the choice of several qualified Carers within 72 hours of my call (including a weekend); and the Carer I selected was a total blessing and I believe an answer to prayer. “Thank you” doesn’t quite cut it, but that’s all I have…thank you very much.

Jeanne Olson

I could not have been more pleased with your company’s services, and most of all, the assigned Carer. The pre-visit to my home was very reassuring that I was dealing with a company of integrity. My Carer never stopped trying to find things to do for me. The cost was well worth the service. I would not hesitate to recommend your service in the future.

Dr. Dennis McCullough
  • Home Care Assistance raises exactly the right banner in promoting The Balanced Care Method as the foundation for all good care. In the rush of medical care systems that focus almost exclusively on problems, The Balanced Care Method encourages an approach which emphasizes creating strengths.

For centuries we have known that better health in ageing is tied to physical, emotional, social, and spiritual factors. Regardless of diseases, building on these basics of good health matters.

But beyond creating strengths for older people, families that emphasise Balanced Care will come to work together and understand more clearly how to cope with medical problems and illnesses.

The secret is in the strength of the foundation of care.

The rest then comes into clearer perspective; complex situations and decision-making during this time of life are better understood and engaged.

Home Care Assistance is about foundation-building-for seniors, families, supportive friends and, ultimately, for your health care team.

Cathy S, Surrey

Our family has been using Home Care Assistance services since October 2010 and I would recommend this company and their Carers 100%. My mother has Alzheimer’s, so we require personal care, companionship and light housekeeping duties. Carolina and her team of case workers really put the effort into finding the right match for the patient and their families.

We have been fully supported from all members of the company and appreciate their personal touch.

Sessional Instructor, Dept. of Counselling Psychology

It’s never easy to realise that your family needs more help than the family can provide on its own, and the decision to reach for outside support can be difficult. In 2006, my Mum was diagnosed with Parkinson’s disease. My parents live in a house on their own and for the past five years, I watched my Mum’s mobility and level of independence steadily decrease, and my dad’s levels of stress and responsibility significantly increase. My sister and I looked into several home care organisations and ultimately, decided upon Home Care Assistance. We were impressed with their balanced approach to care, and their thorough and genuine efforts to get to know my Mum and find a Carer best suited for her needs. Home Care Assistance has been a huge source of support for both my parents. With the help of her Carer, my Mum can participate in the activities she loves without needing to depend on my dad to accompany her. My dad can now enjoy some relaxing time on his own. In many ways, Home Care Assistance has given my parents a part of their life back. It has been such a relief knowing that they are in such safe and professional hands.”

Are You Ready to Get Started?
Home Care Assistance can help you or a loved one today.
Contact us now for your complimentary in-home assessment.

Let us help you

Home Care Assistance can help. Call Your Local Team today for your complimentary in-home assessment.

Are You Ready To Get Started

Home Care Assistance can help you or a loved one today. Contact us now for your complimentary in-home assessment.

Receive Our Newsletter

Stay informed and receive helpful information from our team of experts.

    Find A Local Team

    DEDICATED TO AGEING WELL
    I cannot speak highly enough of the team at Home Care Assistance. They treated my gran and I like we were close family and always ready to help 24/7. The carers they provided were of the highest... standard and loved by my gran. The family appreciated the nature of the carers when they spoke to us about her progress and their recommendations. Nothing was to big or small a task for them to solve.Definitely recommend reaching out to them for home care packages.read more
    excellent staff and great service!
    We have the highest praise for HCA as an organisation, and deep gratitude and respect for the people involved - all the way from Dave & Meg at the top right through office staff and on to the... wonderful warm carers who have meant so much to our mother over the last three years. From our experience HCA offers a service far beyond the general expectations of the aged care sector, and we have no hesitation recommending them. Thank you HCA, for all that you've done for Mum - and for us by extension.read more
    Kristi has been nothing but amazing, Couldn’t recommend her more !
    Homecare assistance is a high quality company run by friendly and highly qualified faces, I could not recommend the company enough to those who need it
    I have changed the company who provided care for my mother to Home Care Assistance who are based at the Gold Coast. With the previous company I had 40 different carers over 3 years and now have the... same carer 5 days a week. My mother was with the same big company for 20 years. I requested they send the same carer on certain days but really did not care about my mothers or my needs. When someone is blind and deaf they do not need a carer coming into the house who has not been here before.The carers with Home Care Assistance are paid a better hourly rate than the previous company and their admin costs are far cheaper and now saving $600 a month which can now give me more hours.If you have elderly parents looking to change from the BIG providers give them a call. Michelle and Jourdan have been great to deal with and very caring.I highly recommend this company.They have carers looking for work and need more clients to make the transfer.read more
    Exceptional Care and Customer Service - Many thanks to Jourdan Lofthouse the Director of Clinical Care and a RN to boot. I would not have been able to navigate the experience of finding a carer for... my elderly mother without his professionalism, compassion and guidance. For anyone having to find a carer to visit a loved one on the Gold Coast I would recommend that Home Care Assistance is their first choice!read more
    I looked long and thoroughly before I selected a care provider for my husband who has dementia. Being with Home Care Assistance for almost a year, has confirmed all my expectations. And more.As a... carer I feel very supported by David and Meg. They are always available by phone or email, and this means a lot. But perhaps the best quality of their organisation is the high calibre and personalised choice of all the care givers they have provided for us - whether it be someone to spend time with my husband or someone to slash our overgrown yard.I have no hesitation in recommending Home Care Assistance - and, indeed, have already done so.Pamela Payneread more
    So blessed. Such a wonderful team to take care of me, keeping my life simple and enabling the very best I could wish for. Thank you, Meg and Dave!
    Great place and would highly recommend!
    David and his team have been outstanding in the help they have offered my father. i would highly recommend them to anyone. First class job!
    At the beginning of this year I interviewed several care companies searching for help with my mum who is totally dependant every day.Mum was quite resistant to the idea of having strangers coming in... to her home, she felt very uncomfortable, but I was desperate at the same timefeeling guilty. When speaking with Jourdan as we discussed HCA & theirpolicies, prices, priorities I felt that this was the right company for my mum & I. The interest in my mums needs & her fears were clearly important, which put me at ease making this new journey a little easier.From the 7th March we have received excellent care. Whatever we asked for has been received. The carers who attend to my mum are perfectly matched to her needs, she now feels safe, very comfortable & well cared for, she is also looking forward to their visits. The services we require are cleaning, meals, companionship & most of all friendliness. All of these are of a high standard. Mum & I are very grateful to all at Home Care Assistance Gold Coast. Glenis & Normaread more
    Home Care Assistance North Coast has really put the CARE back into my aged care experience for my mother.Right from the beginning communication with management (David and Meg) has been excellent... with all of my requests and questions answered patiently, promptly and cheerfully.Due to Home Care Assistance's policy of tender care my mother has had hand massages, foot baths and massages, diversional therapy involving music and art, poetry and encouraging Mum to interact positively.Domestic tasks are attended to cheerfully.Blue ribbon service and red carpet treatment for their valued clients. Highly recommended!read more
    They are great
    As a former employee of this company working in the office and as a Carer, I cannot recommend this company enough. They genuinely care for their clients and employees. I loved working there with... Jeremy and his staff, but unfortunately had to leave due to relocation. I would not hesitate to recommend HCA Syd East to all clients who are aged and/or with disabilities to engage this service provider for all their vital services to enable you to live and enjoy staying in your own home and to be as independent as possible. Jeremy and his staff really listen to your needs, goals and aspirations and do their very best to match you up with a compatible and suitably qualified Carer. Nothing is too much trouble.read more
    Our family appointed HCA to assist with care for our father. It turned out to be an excellent appointment.The management and staff were excellent and the carers were outstanding.We highly recommend... HCA to any prospective applicants.We would be happy to field direct enquires about the service. HCA have our detailsread more
    Dave and the team go above and beyond to ensure your loved one receives the best possible care
    High quality, unique approach with a customised care plan to promote independence and client satisfaction.
    I can't thank the team at Home Care Assistance North Coast enough for their help with my Dad. David led us through the Home Care Package details with honesty and integrity, and they were able to... organise a lawn mowing service as well as a carer to visit Dad.My only regret is that we didn't get to spend more time with the team as Dad has now moved into an Aged Care Facility. Thank you again.read more
    Exceptional service from carer Rebecca. I wouldn’t hesitate in recommending Michelle & her service in caring for your loved ones.
    I have recommended Home Care Assistance Newcastle to a few friends now. After having a bad experience with another service provider, Kerrie went above and beyond to help my mother, who has dementia,... with new services. Kerrie, Mark and their team are compassionate, professional and genuinely care about their clients.read more
    I have received care for the last 2 years so I would like to say how happy I am with the provider. My carer is a well trained ex nurse who has helped me to live a happier life and look after my... needs. I am a level 4 and would probably need assistance outside my home without their care.i would reccommend the provider too anyone needing assistance . I have the same carer which is great for continuety of service She notices when I feel unwell without saying anything and looks after me very well.read more
    We had a couple of unsatisfactory situations with care providers as we found the service unsatisfactory and disappointing. We considered cancelling the idea of any home care service until we found... Home Care Assistance. The BEST ever care. Communication is fabulous, information is succinct and they are affable and approachable. From the first contact with Geoff, to liaising with Kelly, I knew we had found the service that delivers what we expected to receive from a care provider. Thankyou you good people, for your care and consideration of our needs.read more
    Home Care Assistance run by Jeremy and Samantha, a lovely couple with a caring attitude and a family themselves. After bringing my Mum to Sydney and needing expert help immediately I found HCA online... and liked their story. As soon as they walked in our door, we knew we were safe. I liked the fact that there was direct contact with the owners and nothing was too much trouble. The carers selected for Mum were perfect for her and very capable. Unfortunately Mum has had to move to a nursing home now but I would happily recommend this wonderful business to anyone with aged care needs.read more
    Happy Christmas to Jourdan my home care manager and thank you so very much for all the help and care you've shown over the year I've been with GCHA, very happy with my home care package and how... you've gone over and above many times for me. Much appreciated, have a super new year, catch up with you then. Blessings to you and yours (:-read more
    Would recommend this company to absolutely anyone! They pride themselves with quality service!
    We were very happy with Home Care Assistance's and dealing with staff was a pleasure. Highly recommend.
    Great service, lovely people
    Home Care Assistance Gold Coast have been five star in the service and care they've provided for my grandparents. A huge thank you to the professional team behind the scenes who ensure all clients... are well taken care of. Highly recommend!read more
    Our family has benefited from the excellent support and services from David, Meg and the team at Home Care Assistance North Coast for the past couple of years. I had an extensive list of questions... when we were deciding which provider to go with. David answered promptly, and impressed me with his empathy, accessibility (available after hours, weekends), and ability to tailor a package to meet our particular needs. Add to that the best value for package dollars, and it was an easy decision to go with HCA North Coast.The staff employed by HCA North Coast have been excellent. David was able to source staff who were a good match for my Dad’s personality. As our needs evolved, it was easy to change any aspect of the care provided.I am very happy to recommend Home Care Assistance North Coast, for anyone looking for quality care for their loved one.read more
    We have been with Home Care assistance for last three years. I am impressed by the diversity of the services, they provide.I had few carers but the carer, Shweta, has been coming to us for last two... years, has been a Godsend. She pushes him to do the things which i am unable to. It’s a compliment to Homecare assistance to employ professionals of that standard.No matter what problem I incur, all I have to do is to ring the agency..The eagerness and understanding towards the need of the client is amazing.I would recommend Homecare assistance to anyone and everyone, who requires assistance in all aspects of life.In my case i am grateful of the help i am getting to look after my husband.read more
    In November I was looking for a New Provider for my package.Fortunately I found HOME CARE ASSISTANCE in SOUTHPORT Qld.Immediately after my phone call MISCHELLE,and JOURDAN VisitedMy home to... explain the care I needed,and immediately everythingWas put into place.My Care Givers are of First class help to me,Highly qualified and have allRelevant TRAINING. FIRST AID-CPR-and Police checks are currentAlso INSURANCE.I am just so Happy with the service,also Quality and Love, given by allStaff.THANK YOU Home CAre Assistance. All my problems are now solvedAnd this is a major relief for my HEALTHI would RECOMMEND your Company to Anyone. THANKS AGAINread more
    Kristi is my personal Carer who does a wonderful job and at the same time she is very caring. Kristi is like one of the family and does not need any direction, she comes and does her work in a... professional manner. I also want to say that Michelle & Jourdan who run the Carers company is the best Carer's Company I have ever been with, they are so caring in every way, I wish there were more stars I could give them Congratulations to them, Blessings Rosalie Muir.read more
    The most helpful, caring, supportive and flexible team of people to assist with our elderly loved ones.I am so grateful for all you had done for my Mum.... ❤️❤️❤️read more
    It is the best choice and the best decision I have ever made in my life, choosing the Home Care Assistance in Southport, Gold Coast, they are very accommodating and helpful., very prompt in... replying and provide your needs. Assisting and organising home maintenance and modifications, providing a carer that meet your needs appropriately. this was done by Jourdan who I first met and organized from the beginning and now Christina. Michelle is very approachable and accomadating and very cheeerful, happy enough to listen. I highly recommend this organization without hesitation.read more
    Would highly recommend this home care provider. I am so glad I took my grandmother out of a home care package as we were paying too much in fees. The staff are very attentive and helpful.
    My carer Beccy was perfectly matched to my needs. Michelle & Jourdan are always helpful & I couldn't live comfortably at home without the care from Home Care Assistance Gold Coast.
    My husband had two major strokes 6 years ago which turned our lives upside down over night. two years ago we were given the opportunity to look for a provider to help us make life easier at home for... my husband. We choose a provider and had them for two years. I can't tell express enough of how that ended up causing us so much stress and anxiety as they were in this business for the wrong reasons, very money orientated as fees were astronomical and the service was equally as bad. My husband even had a bad accident on his scooter where he could of been killed at Helensvale and some low life also stole his mobile phone while he was on the ground so he could not contact anyone but not even a word from my provider to say how sorry they were to hear that, it meant nothing, like I said just in it for the money. After two years I had had enough and found a provider by the name of Home Care Assistance. We have only been with them for one month and already it has made a huge difference to our lives, the stress levels are manageable now as they are absolutely in this business of caring for the elderly and disabled for the RIGHT reasons, they have been nothing but professional, kind and caring and they actually listen to what our needs are even though they are sometimes of the chart, but what counts is that it is to make my husbands life better, he is the one who was unlucky in life to have this happen to a very kind soul at a young age. We needed help and now we have it. The director of this company Michelle and our client advisor Jourdan have been the best and I can honestly say to anyone out there looking for a provider, as there are many, don't look any further than Home Care. If anyone would like to speak to me personally, pls get in touch with HomeCare as I will gladly tell u our story and how important it is that when tragedy strikes and you are a mess, you really need that help and support. I can't thank Home Care enough for everything in such a short time. I feel blessed to have found them.read more
    Would recommend
    A thank you to the team at Hone Care Assistance from the Gold Coast, for taking extrodinary measures to look after my parents. A well organised and professional manner, thank you again..
    Jeremy is a really good man, he has fantastic family values and cares for everyone. I would definitely recommend Health Care Assistance to help you and your family
    Great company, would definitely recommend. The employees are superb
    Would recommend to everyone
    Great company warm friendly staff
    As We are the Family With kid experienced to stay by this agent, I can not recommend this company enough. They genuinely care for their clients, whenever I asked for help a person I contact with... always try her best to help that I most thankful for her.read more
    Great team
    Everyone I’ve interacted with at Home Care Assistance has been friendly, professional and very helpful.My 85 year old mother has settled into her daily routine in her own home very nicely with the... care and support received from Home Care Assistance.I have received excellent advice, service and care for my mother and highly recommend this professional organization.read more
    Jourdan and Michelle and their team have been fantastic. I have no idea how i would have gotten thru the last 8 months without them to be there for my mother. I live overseas and have relied on them... to be the main support team for my mother ( who has not been the easiest of customers ) . Through it all they have been amazing- so professional and responsive. Easy to contact and provided great updates so i knew exactly what was going on. Mom loved them - you will tooread more
    Home Care Assistance are always available to help Mum and Dad. The carers are always lovely and polite. I feel very confident in recommending them to anyone looking for care for their loved ones.
    Would definately recommend, Kristy is the best :-)
    We have now been with Home Care Assistance for 6 months and we are more than satisfied with the level of care and assistance we receive from our provider. If anyone out there is looking for an... exceptional provider that is in this business for the right reasons, look no further than Home Care Assistance. We are so lucky to have Jourdan who looks after all our requirements and is very efficient and professional. A big thank you for making life run a lot easier without added stress.read more
    Great service helpful staff that can't do enough for you and very reasonable fees
    I have been a Home Care Assistance client for 18 months.From day one the kindness and professional manner shown to me by Michelle has been wonderful. I no longer feel like a source of income I... feel like a valued friend.I look forward to the visits from Joan, who is often the only visitor we see, and also the the calls from Michelle 'just checking everything is okay'.Changing providers was the very best decision I made. Home Care Assistance genuinely care - about me and about all their other clients.read more
    Great business, would recommend it to friends and family.
    Lovely staff
    Yes Folks it's all true, you've found the best Age Care Provider on the Gold Coast.Flash Jourdan Lofthouse and his Merry staff are doing great work for my mum and several of her close friends.... Ramps, railings, shower ensuite, cleaning, gardening all set up nicely. All in a days work and carefully costed. When you meet and chat to Jourdan you'll be happy to sign up. Julieread more
    Very happy with this Company looking after my Home Care Package. Very friendly staff and always available to arrange things. Also the home care and help in garden is excellent and I couldn't do... without them.read more
    Home Care Assistance Gold Coast is our new Home Care Package Provider because we are moving from NSW to Queensland. When searching for a new provider, I came across this provider and after speaking... with Jordan, I felt comfortable in making the change. I look forward to working with Home Care Assistance Gold Coast for my husband's future needs. Since meeting Jordan, I am even more certain of our choice of provider. Anne and Robert Mackay.read more
    The carers who looked after my elderly mother were without exception highly motivated, caring and compassionate. Not only was Mum looked after supremely well, she was provided with wonderful... companionship, a level of independence that would have been impossible without the help of her special carers, and a lot of fun. It is difficult to put into words how much this meant to her entire family! Keep up the good work.read more
    “Home Care Assistance are the true definition of higher class care. The team at HCA listened to our needs and we weren’t just another customer. Our carer arrives on time every time and helps with the... difficult tasks like cleaning and washing. The carer also takes us shopping so we don’t have to think about driving to the shops anymore. Thank you HCA, we don’t worry about how we will live at home anymore.”read more

    Industry Leader

    We're committed to elevating In-Home Care, Sharing Our Expertise, and Supporting Care Workers which is why we are Internationally recognised as an Industry Leader