Skip to main content

The Benefits of Being a Carer

|

We often hear about the sacrifices carers make to provide in home care for their loved ones, but we don’t hear enough about the benefits of being a carer. Whether family or professional, providing in home care for the elderly offers a lot for the carer. In fact, many carers feel that caring has helped shape who they are as a person. These benefits make us better carers and they make us more balanced people. When we keep them in mind, we remember the bigger picture and focus on what’s most important in life.

The Positive Impacts of Being a Family Carer

1. You will know who your true friends and family are.

Providing in home care services as a family carer can be lonely, but it will also show you who your true friends are. They’re the ones who are willing to offer help or keep you company as you support your loved one ageing in place. They’re the people who will listen to you talk about the difficult moments of in home care. They will celebrate your victories alongside you. When someone is there for you in your most challenging moments, you’ll develop a deep trust. Caring helps you realise which relationships are your best and strengthens them even further.

Takeaway Tip: Sometimes it can be hard for your loved ones to know how to be there for you. If you’re feeling isolated, learn to ask for help from a trusted friend or family member. Tell them you’re feeling lonely and ask if you can go out for coffee or even take a walk together. Your loved ones may not reach out because they’re worried about burdening you with more obligations on top of your care in the home duties. Make it clear that you appreciate the time you spend together.

2. You will learn not to second guess yourself.

As a carer, sometimes you might second guess yourself. Remember, you don’t have to be the best at everything to provide the best in home care for your loved one. Even if you do everything right, people get sick and scary things happen sometimes when performing the role of nurse at home. It’s easy to blame yourself but you’re not responsible for protecting your loved one from everything. Do your best and treat yourself with compassion.

3. You will become confident in your ability to handle anything.

Caring will throw you a lot of curveballs and you’ll serve in a lot of different roles when you provide care in the home. You will talk to doctors, nurses, case managers, lawyers, physical therapists and other aged care providers. You’ll learn to administer medications and help someone dress, amongst other new skills. Caring will equip you with new skills to handle many situations in all areas of life.

Takeaway Tip: Remember, even if you can handle everything that in home nursing care throws at you, you aren’t responsible for everything. People will notice that you have a good head on your shoulders and may begin to turn to you for help. Helping others is a wonderful thing, but you also need to remember to protect your time. If possible, offer advice and guidance instead of doing things for others. Share what you’ve learned while providing in home care, and empower others to achieve their own successes.

4. You will come to understand what you truly value.

Family carers can burn out when it feels like everything is important and urgent. If you take the time to think about your values and priorities, you’ll have an easier time saying no to things that could drain you while providing care in the home. When you’re asked to do something, ask yourself if it aligns with your values. If it doesn’t, you can choose to say no.

5. You will experience the normal rhythms of being a family.

Everyday moments like pottering in the garden, cooking, tending to children are part of what make up a good life, and being a family carer can help you to enjoy more of these times with while providing in home care.  Find a way to spend little moments with your loved one doing everyday activities that you both enjoy.

Avoiding Carer Burnout to Reap the Benefits of Being a Carer

If you’re a family carer and live with the person you are providing in home care for, you will burn out if you feel like you’re always on duty. Don’t make everything about caring. Allow yourself to have a simple dinner with your loved one without worrying about their in home care needs. Reframe your thinking and try to enjoy experiences for what they are.

It’s easy to get caught up in your responsibilities but caring isn’t only about the day-to-day care in the home we provide. It’s about connection and sharing a life with the person you care for. Just like you don’t want to spend every moment as a carer, your loved one doesn’t want to spend every moment being taken care of as they are ageing in place. They want to experience life with you beyond the things you do for them, beyond your role as an in home care service. And this is one of the greatest benefits of caring. It gives you the opportunity to experience the joys of being a family.

The Benefits of Being a Professional Care Worker

Make no mistake, caring is hard work. It requires dedication, commitment, responsibility and integrity. The scope of work in home care assistance can be exhaustive but the benefits of being a Care Worker and caring for the elderly can also be significant. What motivates paid home care agency workers to choose the work they do? Let’s look at some of the benefits of caring and some examples from real in home care workers:

1. The Desire to Help

Caring is a helping profession. Providing care for the elderly in their home brings enormous benefits to the Care Worker and the family member. Events such as illness, accident or slow decline can cause the need for in home health care from a home care agency. To assist someone is to understand a person’s needs and meet or exceed those needs. The trust and appreciation that develops is rewarding and empowering for both Care Worker and family member.

Often, the presence of in home care services can allow someone to remain in their own home, enabling ageing in place and avoiding assisted living through aged care providers or nursing home care. Fostering independence and improving someone’s quality of life is the goal of caring. Depending on the situation this can take many forms, from maximum functional assistance to companionship and socialisation.

Desiree, one of Home Care Assistant’s Care Workers puts it this way:

“Being a Care Worker is such an honour! It’s all about putting away my needs to assist someone. Knowing that a smile on my face can bring joy and happiness to someone else is priceless. The moments when I can reflect back and see how I’ve helped someone is what caring is all about.”

2. Diversity of Experience

In home care workers experience a wide variety of individuals with complex needs. There is no one-size-fits-all situation. Workers who provide in home health care have the ability to adapt to different lifestyles, backgrounds, races, and disabilities. This requires putting personal preferences aside to connect and adapt to the person. A skill that more of us could use!

3. Learning New Skills

Depending on the tasks a Care Worker is assigned by their home care agency, learning new skills is just part of the job. Care Workers do everything from running errands to checking blood pressure, providing in home nursing care, to helping improve functioning.

Training opportunities allow Care Workers to hone their skills. They learn how to deal with dementia, activities of daily living, transfers, and companionship. These are lifelong skills that transfer to all aspects of a home care assistance workers life.

4. Flexibility

Some people don’t want to sit at a desk! Providing in home care is an active job. It also involves working with different people and families at different times. Many Care Workers enjoy making their own hours and designating a schedule that works best for them in providing in home care services.

Some home care workers prefer part-time, some full-time. Others prefer mornings or nights and weekends. Most home care agencies will work with Care Workers to accommodate their preferences while still meeting the needs of individuals.

5. Appreciation

In home care services relieve family stress. This allows family members to take a break from caring duties. They also can allow a person to remain independently ageing in place, while improving the quality of their life. Here are some examples of real Care Workers and their positive experiences with people and family members they have met providing in home care.

Cassandra from Home Care Assistance has a perfect example of how a Care Worker can make a significant impact on someone’s life:

“Cassandra was asked to work with another client for a few days. This senior recently lost her husband and was struggling to perform daily tasks like bathing and grooming. Thanks to Cassandra’s encouragement, the senior began doing these activities and more in a matter of days! This included making and committing to doctor’s appointments, which the senior had not attended in a long time. Cassandra not only co-ordinates these appointments with the senior but escorts her to them as well. Her top priority is making sure her clients always feel safe and comfortable.”

Diana, another Home Care Assistance Care Worker talks about the mutual benefit of helping someone become more self-sufficient while improving her self-esteem:

“Other things I find [important when] providing in home care is making them their favourite meals and giving them little treats of their favourite desserts.

For those who don’t struggle with dressing, dressing them up even if they are not going out raises their self-esteem, especially if they receive compliments from family members or guests.

Last Sunday, my client was complimented by some young ladies who said she was dressed so well she should appear in Vogue magazine, and she was over the moon!”

6. Variety

The tasks of in home care services can be as varied as the individuals themselves. Diversity of tasks keeps Care Workers stimulated and can make the job more exciting. One moment a Care Worker needs to run errands; another time someone needs help in the shower or with dressing, or being a My aged Care Service finder.  At other times the unexpected happens and Care Workers have to think and respond on their feet and on the fly.

Edith shows how an in home Care Worker sometimes needs to respond in ways that are unpredictable and unexpected:

“It was a Tuesday. The weather channel was reporting some rain, but Edith arrived at the care community where her client lived without incident. She even remembers thinking that they were blessed to have rain after the fires around the area. But at around 4:00am, one of the resident’s sons came to inform everyone that the aged care facility was flooding.

It was covered in mud, water, debris, and even fallen trees, one of which fell right on top of Edith’s car. Shortly after, they found themselves with no electricity, no phone service and trapped in the complex.

They realised the full scope of the tragedy when they were informed that no-one would be able to rescue them since a huge mudslide was blocking the roads. Edith knew she and the other two Care Workers in the facility had to take care of the residents and make sure they were safe.

They took care of the whole floor, making sure the residents were not panicking or frightened. Of course, everyone was frightened, including Edith, but she knew her priority was in giving aid to the residents. Edith persevered until everyone was finally evacuated on Thursday afternoon.”

As you can see by the examples above, providing in home care is both demanding and rewarding. To learn more about the amazing difference Home Care Assistance Care Workers make in people’s lives, call us today.

Join Our Newsletter

    Our Latest News

    As a leading age care provider, Home Care Assistance offers tailored in-home care services for older Australians, enabling them to live happier and healthier lives in the comfort of their own homes

    We offer private and government subsidised Care Packages and have office locations that are a registered NDIS provider. Our Care Workers undergo extensive training in order to deliver unmatched in-home aged care services where people can continue ageing in place. We are proud ambassadors of the My Aged Care government funded aged care program, enabling Australians to successfully navigate the process and gain approval for in-home care support packages. Home Care Assistance offers hourly care, specialised care, Alzheimer’s and Dementia care, hospital to home care, and 24 hour in home care.

    Let us help you

    Home Care Assistance can help. Call Your Local Team today for your complimentary in-home assessment.

    Happy Christmas to Jourdan my home care manager and thank you so very much for all the help and care you've shown over the year I've been with GCHA, very happy with my home care package and how... you've gone over and above many times for me. Much appreciated, have a super new year, catch up with you then. Blessings to you and yours (:-read more
    Great company, would definitely recommend. The employees are superb
    Dave and the team go above and beyond to ensure your loved one receives the best possible care
    The most helpful, caring, supportive and flexible team of people to assist with our elderly loved ones.I am so grateful for all you had done for my Mum.... ❤️❤️❤️read more
    I am very satisfied with the carers who take care of my wife. They are not only experienced but very compassionate and understanding of my wife’s needs. They are always positive and easy to deal... with. I would have no problems recommending the company to other potential clients.read more
    Would recommend this company to absolutely anyone! They pride themselves with quality service!
    Everyone I’ve interacted with at Home Care Assistance has been friendly, professional and very helpful.My 85 year old mother has settled into her daily routine in her own home very nicely with the... care and support received from Home Care Assistance.I have received excellent advice, service and care for my mother and highly recommend this professional organization.read more
    Great team
    Great place and would highly recommend!
    It is the best choice and the best decision I have ever made in my life, choosing the Home Care Assistance in Southport, Gold Coast, they are very accommodating and helpful., very prompt in... replying and provide your needs. Assisting and organising home maintenance and modifications, providing a carer that meet your needs appropriately. this was done by Jourdan who I first met and organized from the beginning and now Christina. Michelle is very approachable and accomadating and very cheeerful, happy enough to listen. I highly recommend this organization without hesitation.read more
    The whole team at Home Care Assist are amazing. I can't begin to tell you how much help Geoff Doherty was to me when I was trying to navigate the Aged Care process. The Coffs Harbour team led by... Rachael, who is a wonderful caring and helpful manager, is an absolute gem. My every need is taken into consideration and the staff employed to do the actual caring/cleaning are second to none. Nothing is too much trouble. I need Physio and Hydrotherapy services and Emily, who is also a absolute gem always pays the providers promptly and they are very grateful for that. I would highly recommend this service to anyone looking for Caring, Compassionate, timely and reliable care.read more
    High quality, unique approach with a customised care plan to promote independence and client satisfaction.
    In sporting circles these days there is an expression used to describe why athletes and teams are supreme champions, it is “they do the one-percenters”. To me this is what separates HCA from the... other providers I have experienced; they are always cheery when you telephone, they respond with some alacrity to an email, incredibly flexible re scheduling and most importantly from the very first visit by a staff member you are made to feel part of their family.read more
    Would recommend
    I have changed the company who provided care for my mother to Home Care Assistance who are based at the Gold Coast. With the previous company I had 40 different carers over 3 years and now have the... same carer 5 days a week. My mother was with the same big company for 20 years. I requested they send the same carer on certain days but really did not care about my mothers or my needs. When someone is blind and deaf they do not need a carer coming into the house who has not been here before.The carers with Home Care Assistance are paid a better hourly rate than the previous company and their admin costs are far cheaper and now saving $600 a month which can now give me more hours.If you have elderly parents looking to change from the BIG providers give them a call. Michelle and Jourdan have been great to deal with and very caring.I highly recommend this company.They have carers looking for work and need more clients to make the transfer.read more
    I have received care for the last 2 years so I would like to say how happy I am with the provider. My carer is a well trained ex nurse who has helped me to live a happier life and look after my... needs. I am a level 4 and would probably need assistance outside my home without their care.i would reccommend the provider too anyone needing assistance . I have the same carer which is great for continuety of service She notices when I feel unwell without saying anything and looks after me very well.read more
    I have recommended Home Care Assistance Newcastle to a few friends now. After having a bad experience with another service provider, Kerrie went above and beyond to help my mother, who has dementia,... with new services. Kerrie, Mark and their team are compassionate, professional and genuinely care about their clients.read more
    As We are the Family With kid experienced to stay by this agent, I can not recommend this company enough. They genuinely care for their clients, whenever I asked for help a person I contact with... always try her best to help that I most thankful for her.read more
    A thank you to the team at Hone Care Assistance from the Gold Coast, for taking extrodinary measures to look after my parents. A well organised and professional manner, thank you again..
    We were very happy with Home Care Assistance's and dealing with staff was a pleasure. Highly recommend.
    I wouldn't be able to cope at home without Home Care Assistance. The helpers who come into my home and assist with my house work go well beyond my expectations. Home care pays about 2/3 of frozen... meals which makes it affordable and necessary if you have severe arthritis like me. There are other services and products you are entitled to. Give Home Care a call.read more
    We have the highest praise for HCA as an organisation, and deep gratitude and respect for the people involved - all the way from Dave & Meg at the top right through office staff and on to the... wonderful warm carers who have meant so much to our mother over the last three years. From our experience HCA offers a service far beyond the general expectations of the aged care sector, and we have no hesitation recommending them. Thank you HCA, for all that you've done for Mum - and for us by extension.read more
    A positive experience of co-ordinated care and provision of support services to meet my high care level of needs.
    Great service helpful staff that can't do enough for you and very reasonable fees
    Jeremy is a really good man, he has fantastic family values and cares for everyone. I would definitely recommend Health Care Assistance to help you and your family
    As a former employee of this company working in the office and as a Carer, I cannot recommend this company enough. They genuinely care for their clients and employees. I loved working there with... Jeremy and his staff, but unfortunately had to leave due to relocation. I would not hesitate to recommend HCA Syd East to all clients who are aged and/or with disabilities to engage this service provider for all their vital services to enable you to live and enjoy staying in your own home and to be as independent as possible. Jeremy and his staff really listen to your needs, goals and aspirations and do their very best to match you up with a compatible and suitably qualified Carer. Nothing is too much trouble.read more
    Home Care Assistance Gold Coast have been five star in the service and care they've provided for my grandparents. A huge thank you to the professional team behind the scenes who ensure all clients... are well taken care of. Highly recommend!read more
    Megan is very good care manager.
    My carer Beccy was perfectly matched to my needs. Michelle & Jourdan are always helpful & I couldn't live comfortably at home without the care from Home Care Assistance Gold Coast.
    In November I was looking for a New Provider for my package.Fortunately I found HOME CARE ASSISTANCE in SOUTHPORT Qld.Immediately after my phone call MISCHELLE,and JOURDAN VisitedMy home to... explain the care I needed,and immediately everythingWas put into place.My Care Givers are of First class help to me,Highly qualified and have allRelevant TRAINING. FIRST AID-CPR-and Police checks are currentAlso INSURANCE.I am just so Happy with the service,also Quality and Love, given by allStaff.THANK YOU Home CAre Assistance. All my problems are now solvedAnd this is a major relief for my HEALTHI would RECOMMEND your Company to Anyone. THANKS AGAINread more
    Amazing service with great workers and excellent team managing funds sufficiently. Highly recommend this company
    Exceptional Care and Customer Service - Many thanks to Jourdan Lofthouse the Director of Clinical Care and a RN to boot. I would not have been able to navigate the experience of finding a carer for... my elderly mother without his professionalism, compassion and guidance. For anyone having to find a carer to visit a loved one on the Gold Coast I would recommend that Home Care Assistance is their first choice!read more
    The carers who looked after my elderly mother were without exception highly motivated, caring and compassionate. Not only was Mum looked after supremely well, she was provided with wonderful... companionship, a level of independence that would have been impossible without the help of her special carers, and a lot of fun. It is difficult to put into words how much this meant to her entire family! Keep up the good work.read more
    Home Care Assistance North Coast has really put the CARE back into my aged care experience for my mother.Right from the beginning communication with management (David and Meg) has been excellent... with all of my requests and questions answered patiently, promptly and cheerfully.Due to Home Care Assistance's policy of tender care my mother has had hand massages, foot baths and massages, diversional therapy involving music and art, poetry and encouraging Mum to interact positively.Domestic tasks are attended to cheerfully.Blue ribbon service and red carpet treatment for their valued clients. Highly recommended!read more
    I really appreciate working for a smaller organization as communication with the team in the office is very important as a support worker in the community.It’s really been great to be a part of this... company who are a caring team which the clients benefit from as well as the front line workers.read more
    Home Care Assistance are always available to help Mum and Dad. The carers are always lovely and polite. I feel very confident in recommending them to anyone looking for care for their loved ones.
    Great business, would recommend it to friends and family.
    We have been with Home Care assistance for last three years. I am impressed by the diversity of the services, they provide.I had few carers but the carer, Shweta, has been coming to us for last two... years, has been a Godsend. She pushes him to do the things which i am unable to. It’s a compliment to Homecare assistance to employ professionals of that standard.No matter what problem I incur, all I have to do is to ring the agency..The eagerness and understanding towards the need of the client is amazing.I would recommend Homecare assistance to anyone and everyone, who requires assistance in all aspects of life.In my case i am grateful of the help i am getting to look after my husband.read more
    Highly recommend.
    I switched my Father’s Homecare package from a large provider to HCA and I’m so glad I did. From the very first contact I was struck by the degree of professionalism, expertise and friendliness from... all I came in contact with. The high standard of care and calibre of the care staff was evident from the beginning and carried right through. Communication was always responsive and timely and nothing was too much trouble. The values of the company and management team have filtered right through to the staff and you feel you are in the company of family who really care, which is very comforting. I have no hesitation in recommending the services of HCA for exemplary care of the elderly in their home.read more
    Yes Folks it's all true, you've found the best Age Care Provider on the Gold Coast.Flash Jourdan Lofthouse and his Merry staff are doing great work for my mum and several of her close friends.... Ramps, railings, shower ensuite, cleaning, gardening all set up nicely. All in a days work and carefully costed. When you meet and chat to Jourdan you'll be happy to sign up. Julieread more
    I looked long and thoroughly before I selected a care provider for my husband who has dementia. Being with Home Care Assistance for almost a year, has confirmed all my expectations. And more.As a... carer I feel very supported by David and Meg. They are always available by phone or email, and this means a lot. But perhaps the best quality of their organisation is the high calibre and personalised choice of all the care givers they have provided for us - whether it be someone to spend time with my husband or someone to slash our overgrown yard.I have no hesitation in recommending Home Care Assistance - and, indeed, have already done so.Pamela Payneread more
    Home Care Assistance run by Jeremy and Samantha, a lovely couple with a caring attitude and a family themselves. After bringing my Mum to Sydney and needing expert help immediately I found HCA online... and liked their story. As soon as they walked in our door, we knew we were safe. I liked the fact that there was direct contact with the owners and nothing was too much trouble. The carers selected for Mum were perfect for her and very capable. Unfortunately Mum has had to move to a nursing home now but I would happily recommend this wonderful business to anyone with aged care needs.read more
    “Home Care Assistance are the true definition of higher class care. The team at HCA listened to our needs and we weren’t just another customer. Our carer arrives on time every time and helps with the... difficult tasks like cleaning and washing. The carer also takes us shopping so we don’t have to think about driving to the shops anymore. Thank you HCA, we don’t worry about how we will live at home anymore.”read more
    Would recommend to everyone
    Our family appointed HCA to assist with care for our father. It turned out to be an excellent appointment.The management and staff were excellent and the carers were outstanding.We highly recommend... HCA to any prospective applicants.We would be happy to field direct enquires about the service. HCA have our detailsread more
    Recently I had a situation where due to a family crisis, I needed respite assistance for a couple of days. Home Care Assistance provided a quick response to my query and were able to get a... person for me in time for me to go to my brother's funeral in another state. The person who stayed and looked after my father was very caring, compassionate and reliable. I was extremely happy with the service provided.read more
    Home Care Assistance North Coast have been absolutely wonderful caring for my elderly parents. All their staff have been kind, considerate and very professional. Management is very friendly, always... willing to accommodate any needed changes and care greatly about the welfare of both their clients and their lovely careers. Their careers have been absolute angels, to say the least. My thanks go to all the people at Home Care Assistance North Coast.read more
    I cannot speak highly enough of the team at Home Care Assistance. They treated my gran and I like we were close family and always ready to help 24/7. The carers they provided were of the highest... standard and loved by my gran. The family appreciated the nature of the carers when they spoke to us about her progress and their recommendations. Nothing was to big or small a task for them to solve.Definitely recommend reaching out to them for home care packages.read more
    So blessed. Such a wonderful team to take care of me, keeping my life simple and enabling the very best I could wish for. Thank you, Meg and Dave!
    They are great
    Exceptional service from carer Rebecca. I wouldn’t hesitate in recommending Michelle & her service in caring for your loved ones.
    Would highly recommend this home care provider. I am so glad I took my grandmother out of a home care package as we were paying too much in fees. The staff are very attentive and helpful.
    I can't thank the team at Home Care Assistance North Coast enough for their help with my Dad. David led us through the Home Care Package details with honesty and integrity, and they were able to... organise a lawn mowing service as well as a carer to visit Dad.My only regret is that we didn't get to spend more time with the team as Dad has now moved into an Aged Care Facility. Thank you again.read more
    The team at Home Care Assistance are extremely caring towards their people and ensure every client has the best quality of life possible. They are a genuine, honest local organisation that would... recommend any of my family members use to manage their home care package.Highly recommend Traci and the team at Home Care Assistanceread more
    Would definately recommend, Kristy is the best :-)
    We have now been with Home Care Assistance for 6 months and we are more than satisfied with the level of care and assistance we receive from our provider. If anyone out there is looking for an... exceptional provider that is in this business for the right reasons, look no further than Home Care Assistance. We are so lucky to have Jourdan who looks after all our requirements and is very efficient and professional. A big thank you for making life run a lot easier without added stress.read more
    Kristi has been nothing but amazing, Couldn’t recommend her more !
    Great service, lovely people
    Jourdan and Michelle and their team have been fantastic. I have no idea how i would have gotten thru the last 8 months without them to be there for my mother. I live overseas and have relied on them... to be the main support team for my mother ( who has not been the easiest of customers ) . Through it all they have been amazing- so professional and responsive. Easy to contact and provided great updates so i knew exactly what was going on. Mom loved them - you will tooread more
    I have been a Home Care Assistance client for 18 months.From day one the kindness and professional manner shown to me by Michelle has been wonderful. I no longer feel like a source of income I... feel like a valued friend.I look forward to the visits from Joan, who is often the only visitor we see, and also the the calls from Michelle 'just checking everything is okay'.Changing providers was the very best decision I made. Home Care Assistance genuinely care - about me and about all their other clients.read more
    Kristi is my personal Carer who does a wonderful job and at the same time she is very caring. Kristi is like one of the family and does not need any direction, she comes and does her work in a... professional manner. I also want to say that Michelle & Jourdan who run the Carers company is the best Carer's Company I have ever been with, they are so caring in every way, I wish there were more stars I could give them Congratulations to them, Blessings Rosalie Muir.read more
    At the beginning of this year I interviewed several care companies searching for help with my mum who is totally dependant every day.Mum was quite resistant to the idea of having strangers coming in... to her home, she felt very uncomfortable, but I was desperate at the same timefeeling guilty. When speaking with Jourdan as we discussed HCA & theirpolicies, prices, priorities I felt that this was the right company for my mum & I. The interest in my mums needs & her fears were clearly important, which put me at ease making this new journey a little easier.From the 7th March we have received excellent care. Whatever we asked for has been received. The carers who attend to my mum are perfectly matched to her needs, she now feels safe, very comfortable & well cared for, she is also looking forward to their visits. The services we require are cleaning, meals, companionship & most of all friendliness. All of these are of a high standard. Mum & I are very grateful to all at Home Care Assistance Gold Coast. Glenis & Normaread more
    Homecare assistance is a high quality company run by friendly and highly qualified faces, I could not recommend the company enough to those who need it
    My husband had two major strokes 6 years ago which turned our lives upside down over night. two years ago we were given the opportunity to look for a provider to help us make life easier at home for... my husband. We choose a provider and had them for two years. I can't tell express enough of how that ended up causing us so much stress and anxiety as they were in this business for the wrong reasons, very money orientated as fees were astronomical and the service was equally as bad. My husband even had a bad accident on his scooter where he could of been killed at Helensvale and some low life also stole his mobile phone while he was on the ground so he could not contact anyone but not even a word from my provider to say how sorry they were to hear that, it meant nothing, like I said just in it for the money. After two years I had had enough and found a provider by the name of Home Care Assistance. We have only been with them for one month and already it has made a huge difference to our lives, the stress levels are manageable now as they are absolutely in this business of caring for the elderly and disabled for the RIGHT reasons, they have been nothing but professional, kind and caring and they actually listen to what our needs are even though they are sometimes of the chart, but what counts is that it is to make my husbands life better, he is the one who was unlucky in life to have this happen to a very kind soul at a young age. We needed help and now we have it. The director of this company Michelle and our client advisor Jourdan have been the best and I can honestly say to anyone out there looking for a provider, as there are many, don't look any further than Home Care. If anyone would like to speak to me personally, pls get in touch with HomeCare as I will gladly tell u our story and how important it is that when tragedy strikes and you are a mess, you really need that help and support. I can't thank Home Care enough for everything in such a short time. I feel blessed to have found them.read more
    Our family has benefited from the excellent support and services from David, Meg and the team at Home Care Assistance North Coast for the past couple of years. I had an extensive list of questions... when we were deciding which provider to go with. David answered promptly, and impressed me with his empathy, accessibility (available after hours, weekends), and ability to tailor a package to meet our particular needs. Add to that the best value for package dollars, and it was an easy decision to go with HCA North Coast.The staff employed by HCA North Coast have been excellent. David was able to source staff who were a good match for my Dad’s personality. As our needs evolved, it was easy to change any aspect of the care provided.I am very happy to recommend Home Care Assistance North Coast, for anyone looking for quality care for their loved one.read more
    I really like working at Homecare Assistance the Office Team are very helpful and they give me plenty of work.
    Very happy with this Company looking after my Home Care Package. Very friendly staff and always available to arrange things. Also the home care and help in garden is excellent and I couldn't do... without them.read more
    The staff is amazing, they will try there best to meet all of your needs !
    David and his team have been outstanding in the help they have offered my father. i would highly recommend them to anyone. First class job!
    excellent staff and great service!
    This is the best home care company in Australia !
    Lovely staff
    Great place to work, very supportive and understanding.
    Great company warm friendly staff
    Home Care Assistance Gold Coast is our new Home Care Package Provider because we are moving from NSW to Queensland. When searching for a new provider, I came across this provider and after speaking... with Jordan, I felt comfortable in making the change. I look forward to working with Home Care Assistance Gold Coast for my husband's future needs. Since meeting Jordan, I am even more certain of our choice of provider. Anne and Robert Mackay.read more

    Industry Leader

    We're committed to elevating In-Home Care, Sharing Our Expertise, and Supporting Care Workers which is why we are Internationally recognised as an Industry Leader